Story time

I like going to La Cloche on Saturdays as it’s a favourite of mine here in Wellington. As you line up, alongside the counter there are delectable treats in the glass cabinet. On the wall above, the food menu gives you more options than would meet your hungry needs. The cafe is noisy yet it provides an ambience for conversation, with good food and great service.

Behind the counter, a hive of orchestrated activity takes place. After the waitress takes our order, the baristas make our coffees with efficiency. Caffeinated drinks  are delivered promptly to our table by one of their friendly staff. Food comes shortly after – no doubt prepared, cooked and presented by chefs in the kitchen. The waitress serves our food and says, “enjoy.”

Behind every step in this process there is someone behind the scenes ensuring a seamless experience for me; the customer. That’s our Product Team in a nutshell; we make sure all the cogs are in the right place and turning like clockwork. We aim to deliver a great experience with our payroll product so that you’re satisfied and can confidently recommend us to your friends and whānau.

Merissa Parkinson, Head of Product at Thankyou Payroll

What we’re working on, for you

As a team, we believe that delivering a great payroll experience means creating a product that makes you feel relaxed and empowered. We also understand, more than anyone, that compliance and security are paramount amidst an ever-changing digital landscape.

To ensure that we are keeping up with the pace of digital change and your business needs, our key focus for the next few years is modernisation. This not only means moving our existing infrastructure to the cloud but also discovering and implementing more efficient payroll processes to make your life easier.

Building the foundations

We’ve spent the last few months building the foundations for our modernisation journey. Our Brand Refresh Project has played a big role in this stage, ensuring that the way we present ourselves to you is in line with the direction we are heading in.

Preparing for ‘big picture change’

This is our now. We’re currently invested in making subtle improvements to our payroll product so that all of the pieces to the puzzle are accounted for to allow for larger systemic change.

Implementing the ‘big picture change’

Once all of the pieces to the puzzles are in place, we’ll be ready to shift our focus to the ‘big picture projects’. This is where it gets really exciting – here’s what’s on the horizon…

Help us, help you

As part of our development process, we’ve engaged a number of our customers to advise on their business and payroll challenges which would help us design a better product.

But it doesn’t stop there. Once we’ve built a prototype, we invite you to provide feedback on it so that we can bring your ideas to life in a way that suits your needs.

If you are interested in having your say, we’d love to have you onboard. Click the button below to become a part of our Usability Testing Group.

Together, we can make good things happen for you and your payroll.

Get to know us

So that’s what we’re working on. But who is ‘we’?

Thankyou Payroll’s payroll system is driven by a multicultural team dreaming and delivering a great product and customer experience. Every person has a role to play – or a cog to turn – to make this process happen. Get to know our team below.